We were looking forward to our visit to this restaurant - however the waiter was too busy catting on his cell and served us the entire time with an earphone dangling from one ear! It took 20 mins to get a glass of water and felt like forever to get menus on the table. Worst service and the server didn't seems familiar with the menu when asked items! Food was not that great either. Having been to Marcus Samuelsson's Red Rooster and experienced hospitality world-class cuisine and hospitality, there's no contest. Really crap experience at Harlem.