This place is fantastic! I came here with my family on a Wednesday at 5:30pm and it wasn't too crowded.
Service is superb.. the main lady that was serving us was extremely polite and attentive. She filled warm water for our toddler's thermos bottle and came by to ask if we needed any sauces, miso soup and cabbage.
Food is awesome, too. I got the pork katsu with cheese with extra meaf to share and the batter was very crispy and fluffy. Meat was tender and thin - with melted cheese inside it is so delicious!
The sides are great, miso soup and rice were cooked perfectly.
Bathroom is very clean too!
If you are driving, try parking on Albany and walk over.