I recently had a large online order and with that came a large return. I kept about 8 items and was returning 10 or so items. I came to this location for my returns, but unfortunately it was not well received.
The one that actually helped me was kind, but the coworker nearby had some snarky remarks - "You actually went through that faster than I thought. I thought we were going to have to close the doors and close everything down for awhile". Did he also realize that when I was returning, I also bought a couple items. So in total, I kept more than I returned. I hope he realizes this is an online shopping world we live in now and there will be times for big returns. If you don't want to deal with returns, don't work in retail.