So disappointed. l called the day before I went to ensure that they would trade books with me. When I got there, the 2 women were very impersonal and informed me that they don't trade anymore and will be getting rid of the books. I said I just spoke with a lady the day before about trading. They asked who I spoke with. Whoever was working the afternoon shift the day before. That's who. Stupid women. No customer service at all. Very indifferent and no apology for the change in less than 24 hours. I will not go back there and they should change the name as it is misleading.