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  • This place is very inconsistent. When they do a good job it is still not tolerable due to the extremely poor customer service. They are extremely rude and the whole place is very sketchy. For instance, they don't charge you tax if you pay cash so they don't have to report it and the staff seem extremely desperate to up-sell you. If you get a pedicure they will tell you to get a "better" pedicure, one that is $5-10 more and say you need to have it done at least once a month...for some reason. They will also try to convince you that you need services like waxing to the point of telling you that you're hairy. No joke. Last summer I was getting a manicure and the woman tried to tell me I needed to get my arms waxed because they were hairy. I am blonde and have like 3 hairs. If I actually were hairy and someone told me I "needed" to get a wax while doing my nails I would have probably storm the fuck out. Bullying people for money is not cool. ZERO concept of customer service whatsoever. My last shellac mani there lasted 2 days before I had 3 nails chip and I do nothing with my hands at all. I went back to get it fixed, which I would have been willing to pay for, and they would NOT fix it. I was told they were too busy and I would have to wait 2-3 hours even though there were 5 employees just sitting around. I should also note that they sat me down and were ready to do my nails until I said I just wanted to have a few nails fixed. Apparently not worth it to them. From their sketchy, sketchy practices to their TERRIBLE customer service, I would have to say AVOID this place. Apart from the extremely convenient location, they have nothing going for them.
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