Love this in n out. Best customer service. I forgot my wallet once and I was in the drive thru and realized after I ordered. The lady at the window was kind enough to just let me have it! (My total was only $3.14) but they absolutely did not have to let me have it and I felt horrible for forgetting my wallet! The drive thru line is pretty much always atrociously long, but that's what you get when the food is great and everyone wants it! If you have time, just go inside :)