I went there for the first time on yesterday to order out. I knew it was going to be busy since Sunday is football, but surprisingly I was able to order pretty fast. My order wasn't anything crazy just wings for myself and some friend also ordered fries and a kids meal. The amount came out to less then I was expecting. After ordering I sat and watched the game about 20 minutes later one of the employees told me the cook messed up the order and it would be another 3 minutes. About 10 minutes later my food came out and the manger came over to me. She apologized for the wait and gave me a $10 off coupon. I appreciated that she noticed but the time I waited wasn't the problem. I walked across the parking lot to my work with the food. I opened everything up and it was cold. So did they really messed up my order or was it just sitting there because everyone was busy?