Ate here last night for a large birthday party. Ordered a NY strip steak and specified that I like it well done, no pink whatsoever and that if they needed to butterfly the steak then it's perfectly fine (cutting the steak in half to open up the center). When I got my steak, I cut into the center and it was entirely pink and immediately blood gushed out all over my plate. The reason I prefer well done, is because blood makes me incredibly nauseous. I asked the waitress to correct it and she took it back. Brought it back out about 5 minutes later and it was barely a change. What surprised me most is that they didn't just start a new steak and bitterly cut it as I had requested. Instead, she came back out with the same steak, now almost entirely black!! The inside was well done of course, but my steak was a completely dry, chalky hockey puck. I just boxed it up and took it home for my dogs. I understand that when asking for a steak well done, it will be dryer than usual. But because of the constant on and off the grill my steak at elephant bar was like jerky. Will not be returning.