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  • BEWARE: NEW OWNERS!! I live right down the street form the Windy City Cafe and i go there to eat quite often, NEVER AGAIN! I went there yesterday morning (Sunday 3/17/13) with na friend who also frequents there (ALSO, NEVER AGAIN!) to get what i normally get there for breakfast. I did not recognize any of the staff, they were all gone. The menu was changed. We sat down, one waitress asked if we wanted something to drink, we ordered 2 cups of coffee and 1 glass of water, a different waitress brought us 1 cup of coffee and 2 waters. A third waitress then took our order. As i always order whole wheat pancakes, i asked if the pancakes on the combo platter were the same size if you order just a stack of pancakes, she replied "yes, they are" I asked for my bacon to be very crisp and my eggs to be over-medium. While our breakfasts were cooking (we sat down at 8:10am and we got our breakfasts at 8:45am) way to long to wait for breakfast. Oh, did i mention that i am a retired restaurant worker and chef with 32 years of experience under my belt? The entire time we waited for our breakfasts our coffee cups were empty, and i didn't see anyone breaking a speed record to refill them. Finally, our meals arrived, barely warm. Our VERY SMALL (half the size they used to be) pancakes were rough and crusty on the top telling me that they were under the heat lamp for awhile before delivery. My bacon was pure fat, not even resembling crispy, and my eggs were barely over-easy with broken yolks, not even close to over-medium. No one checked back to see if everything was good until we were 90% done with our breakfasts, i complained about the bacon, still sitting on my plate, never to be eaten, and the waitress said "sorry". When i got the check, the bacon was still on there, and when i paid for the check i should have gotten $11.87 back, i got $11 back and she apparently kept the $0.87 which i included as part of her tip which was 10% in my book. I used to be a store trainer for a chain of restaurants, no one ever trained these people. I WILL NOT GO BACK THERE!!!
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