I visited a major electronic store in Las Vegas (I will not mention the name) where I purchased a number of expensive Mother's Day gifts. They treated my mother horribly when their product stopped working 1 day following the vehicle installation. I just returned all of my items even though I wouldn't get the labor refunded. Thankfully, someone told me about the great service they received at Elite. The Elite reps were well informed with great prices and wonderful customer service. I now feel like my Mom is in good hands. I have made many audio purchases in my life and Elite is indeed as good as it gets!