Even with an appointment a 4 hour job, by the book. Took over 12. Response from the general manager was, didn't know you needed your car back.
Yes the job got done, Yes the price was reasonable. But when I make an appointment and then I am told it will be done by a certain time. I expect it done, or some form of communication. I should not have call in several times to check on the status of my car.
I will never go back. My Car sat in the first bay from 1:30 till 2:30 the next day. My business stays with Rand down at Midas. While he may not be open on weekends, he at least communicates ahead of time if he can not make the time stated. He is priced fair and does good work.