I had to replace my router this week and when I did, my wireless printer needed to be reset. I tried to do it myself, but it just wasn't printing. This was a real problem because I work from home and need my printer to work. I didn't like the last guy that fixed my computer and didn't know who to call. I randomly called Brian from an ad I saw in the Yellow Pages. He tried to talk me through it on the phone but my printer is a little older and it wasn't as easy as it should have been. He came out to my house later that day and had the printer back online in a few minutes. His price was very reasonable too. Brian is my new go to guy for any computer issues. Thanks Brian!