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  • It saddens me to write a bad review for this place. I've been going to Seoul Restaurant for a few years. It has an extensive menu that can satisfies a lot of Korean food cravings, but I always go here for the "cook yourself/hot pot" pork bone soup. It used to be $20 (incl tax) for 2, which was such a great deal! We had not been back for awhile, but tonight we decided to go back for dinner. They increased the price to $24. It makes sense. When it used to be only $20 for 2, I felt like I was ripping them off (but I always made sure I tipped generously ~ 15-20%). Anyway, the food came pretty quick (as usual), but we're having an issue with the portable stove. It wouldn't turn on. So the guy switched the gas, turned the knob to ON again, and left. Didn't bother to even check that the stove it's still not ON! We had to flag him to come back and check what's wrong. Problem was solved and we started eating away... only to realize that we hadn't even been served water. So we flagged the guy again and asked for water. He came with a jug of water... with no cups. DUH???? Flagged another guy who also worked there and asked for 2 cups. He brought the cups, but didn't even say sorry that they completely forgot our water. After we finished our meal, my fiance went to the front to pay. I was still sitting at the table and one of the guys started clearing up the table. Excuse me, was I invisible to him? My fiance went back to the table looking pretty annoyed. He asked me to leave 75cents on the table. I was confused. I thought he would have included the tip when he paid for the bill. Once we're out, he explained to me that he tipped them just under 10% because of what happened earlier. Poor service, less tip. As simple as that. But the guy had the nerve to ask him for more tip ("we need at least a 10% tip"). My fiance told the guy the reason why he only tipped so much was because of the bad service we received earlier... for which the guy only said "Sorry". This place used to have one of the best food and service in Korean town. But after what happened tonight, we will never go back.
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