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  • My wife and I recently went here and there was pros and cons. First the cons: When you book you deal with the Mandalay Bay concierge and not the bathhouse itself. The problem with that is that there is a lack of communication between the two. In our case, I booked a mud bath for my wife and we were excited about it. But one we got at the bathhouse they told us that the mud baths have been out of service for two months. They even admitted that there is a lack of communication between the two. But two months? Really? So in effect, people really don't know if what they book will be there after all, it's very poor. On top of that, they didn't want to refund our money but told us to choose another bath which we didn't want. After I got mad and asked to speak with a manager then they changed their tune. To give them credit they gave me a free day spa pass so I could use the men's facilities until my wife was done with her other treatments. Now the pros : My wife loved the body treatment, massage and facial scrub they gave her. And she did look amazing and fresh when she was done. As for me, the men's facility was nice. The electric sauna, steamed room and hot and cold jacuzzis were worth the hassle since I got them for free. I would even pay to use them next time. The nice thing about them, is that when you are done, they have nice showers with new loofahs you can use along with new razors to shave with gel, deo, and and hair gel. In short the facilities are nice and intimate with a nice design that relaxes you. FYI, the men's and woman's facilities are separated, not co ed, which I liked because I don't want people looking at my wife, lol. In short the facilities and treatments are worth it and this place is slightly cheaper than the other places which is why I still give them 4 stars.
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