I've had Verizon Wireless for years and have been to stores around the country. I was really disappointed with my experience at this location. I walked in and three workers, including the store manager stared at me. After I asked to be put on the list, I asked approximately how long and I got a rude "when your name is up on the list." After waiting for over 30 minutes to buy a phone I finally was able to talk to Gabe. He was the first friendly face in the store, besides other customers, he was helpful and although I left not purchasing a phone I was grateful for one positive experience. However, I am very reluctant to return to the store.