I'm visiting Toronto from Texas and my cousin and I decided to get a tattoo together of our family name. Also, it was her first time getting one. We made an appointment on a Saturday for Monday around noon time. This is definitely one of the nicest, most professional, and clean places I've been to get a tat. The staff working the front were always super nice and attentive. They said hi to any one who would walk through the doors and made everyone feel welcome. On the day of our appointment we were introduced to Johnny who was amazing. He made us feel very at ease and worked with us to size up the tattoo we wanted. It was kind of fun that they chose to put us in the front window, which they call the fish bowl, during the session! Upstairs they had more private rooms for tattoos and a lounge to wait around in. When it came time to do my cousins' tattoo, he was very conscientious that it was her first time and gave her instructions and joked around with her to lighten the mood. His work turned out great and both my cousin and I are so pleased with the outcomes. Next time I'm in the city, im definitely coming back here. They also sell some great merchandise on the main floor and I ended up buying a new bag for my yoga mat.