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| - I WANT to love iPic. This weekend marked the fourth time I've visited this theater and the second time I paid for the premium seats. Honestly, I really want to say this place is top notch and I can't wait to go back, but this last time confirmed the fact I need to take a break from iPic and "dinner and a movie" places in general. Let me start off by saying I see a lot of movies and lately I've been frequenting the dinner and a movie places (iPic and Esplanade) more and more.
My first couple experiences at iPic were in the "regular seats." These seats have the advantage of being chosen in advance, but do not come with any frills. The seats are larger than normal and mostly comfortable, but do not recline at all. I don't hate them and probably would consider coming back and sitting in one of these options.
The last two times at iPic we've splurged for the "premium" seats. The first time we arrived a few minutes before the previews and our waiter took forever to come back to take our order, so we didn't get to do so until after the movie started. This was very distracting and really makes you not able to pay attention to the movie. The food was ok... had the buffalo spring rolls, margarita flatbread, and meatball sliders. Nothing that wow'd me, but not bad. The seats were OK... we were in the row before the non-premium seats and I'm short, but for a tall person your feet would be hitting the wall... not too comfy. I also felt like the chair itself was a bit worn... not as fluffy and cushy as one would expect.
Finally, this last weekend broke the straw. We arrived early this time in order to get our order in on time... in fact we were the first in the theater. Our waiter was prompt (I think it was the same guy from the last time) and took our drink and food order quickly. This time our seats were really dirty and had popcorn in the cracks. The whole place felt a bit grimy, big turn-off. The worst part of all is EVERYONE in the theater got their food before us. They lost our ticket and didn't put our entree order in! 45 minutes into the movie my Husband had to leave the theater and track down our waiter. He ended up covering our food, but we missed half of the movie because we were distracted due to our missing food (and we were starving). When the food did come it wasn't good... the coconut shrimp had a weird taste and the pizza and odd, unexpected frozen-like sausage.
Just a disappointment. I don't know if I'll go back anytime soon and sit in the premium seats at iPic. They really need to work on the service and cleanliness in the theaters. Maybe after a break I'll be back... we'll see...
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