Don't go during lunch time and if you do, don't get a panini! There was probably 6-8 people ahead of me in line, and it took me about 12 minutes to get to the front. If you order a salad they make it with you, while you walk down and tell them what you want. Panini's, however, which I ordered two of get made in the back and it took 15 minutes! The panini itself was pretty good, although they didn't include the dipping sauce it says it comes with. I *might* go back, if I had a coupon, and it wasn't during lunch time.