I really love the food here, especially their croissants. However, since the time of their grand opening, the service has gradually become terrible. Food orders are incorrect, your food is delayed, the line at the counter is led to be way too long even when they seem to have plenty of other staff that can take on another register.
Service and timeliness overall need to improve. I believe that is the largest complaint from other Yelpers as well. I have not returned in a while due to the last visit being so poor.