We had an appt for 6pm. It is now 7:35 pm The front office staff is kind patient and courteous. The official "optometrist" is the RUDEST old man I've ever met! This is our 4th year here and we will be finding a new eye dr for the whole family. Just because "I've been in the business over 25 years" doesn't mean a damn thing to me "sir" when u tell me "well his eyes will work themselves out". It hasn't! F U old man I look at my son everyday and I know his eyes! Damnit I hate how disappointed I am right now!