I had a great experience. I believe it was last thursday when I went to castle. It was around 1130 pm and this one associate was super nice she asked me if she could put any of my items at the counter because she saw my hands were getting full. She also helped me with the perfumes because they were all packaged up and I wasn't going to buy any of them if I couldn't know what they smelled like. She even offered a discount but I didn't have my dancer ID on me. Overall it was a great experience and I will totally be back.