Worst Carpet Cleaner ever. Stay away!
We had our carpets "cleaned" by A1 Carpet Care on 10/4/2014. We were working on cleaning the house and wanted to go ahead and clean the carpets as a last minute decision. We happened to see A1 across the street doing work for a neighbor and went over to see if they had time to do ours. They came over and did it like they were in a hurry. They told me that the remaining "dirt" were stains.
After it dried there were many "stains" all over the carpet and the carpet was crunchy. They had not done a good job at all. As a quick test, I picked a couple of the "stained" areas and use a consumer carpet cleaner from the grocery store to clean it. After my tests were done, the "stains" were gone.
I hired my normal company J2 to fix the problem. They came out and cleaned it properly. Oh what a difference. No more crunch, no more "stains.
A1 charged me a gas surcharge even though the distance they drove their truck was 15 ft. Their total bill was over $200 to two rooms, short hallway and 17 stairs. J2 was considerably less.
Did I give them a chance to fix it? No, I did not want them back at all. I got a real carpet cleaning company to do it.
In summary, NEVER use this company.