The customer service was great. However, the food was meh. I only liked 2 of the sauces which is the biggest part of fondue. I ordered the signature which came with chicken, beef, & shrimp. I had the oil to cook in which came with 2 types of tempura. I was not crazy about either one. Most of it got burned in the oil and stuck to my cooking utensil. The best part for me was stuffing the mushrooms with green goddess sauce & frying them at the waitresses suggestion. Other than that all the meats were pretty bland.
I had the Wisconsin cheese fondue. There was something about the smell & the consistency that I found off putting. Even now I can smell it & it's not a good thing. It was way too mushy for me & I wish now I would hv sent it back.
Desert was okay. I can't remember the kind of chocolate but it was lit on fire at the table. That was pretty cool. It had some type of nut in it. It was difficult to pick up the nuts and the different sweets on the dipping utensil at the same time. Just imagine picking up nuts with a tiny 2 prong fork. I just ended up dipping the treats & eating the nuts after with an actual fork.
The decor is very nice but that's not that important to me. For me, it's about the food. I've had some great food from some hole in the wall spots but for the cost of the food here I expected lots more.
The chocolate martini was delicious. Other than that, I'm glad I experienced it but I'm not in any hurry to go back.