Honestly, I didn't get my procedure done here. I walked in and it was clearly a plastic surgery mill. It looks beautiful inside, but they shuffle so many people through that I was uncomfortable. There wasn't a room available for my consultation, so I was put in some sort of procedure room for a brief moment, then the girl that put me there had someone talking into her headset telling her that an appropriate room was available, but when we got there, the room was dirty. The price was less than the other two surgeons that I talked to, but there was no anesthesia . . . . for a breast reduction. I'm not sure how I feel about that. Generally, the staff was friendly from the moment I walked in until I left - including the financial counselor people that you end your visit with. BUT - ultimately I chose somewhere else that I didn't feel like a number standing in like to have plastic surgery. I chose somewhere that looked at me as a whole person with a physical problem that I wanted corrected. Choose wisely - surgery is a big deal.