Decided to give the Flower Market a second chance. First, the site is very confusing because they have a florist offering one price for flowers on their window and then you go into the florist to be told the bulk flowers are next door. Then there is a wedding planning business in between the two flower businesses. This makes customers spend too much time trying to figure out where they need to go. I was told they are all owned by the one couple. I was looking for the 25 roses for $20. They are in the part of the business labelled Flower Market. Not pleased with the $20 roses. 7 out of 25 were burned and could be salvaged by removing some pedals. They are bundle very tightly, so it's hard to see them all real good until you get them home. They look beautiful in the showroom though. Back to Costco for a better grade and longer lasting roses!
Brad the owner did contact me about the roses and offered to make things right. That for me is excellent customer service and I appreciate the time he took to respond. My only concern now is after two days the remainder of the roses are now turning brown. Never had this happen before.