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  • The shoe selection here is truly exceptional. The best in the city. However, many of the shoes are simply not affordable for the average person. Sometimes they have sales. One of my issues with gravitypope is customer service. Interestingly, I find the female staff to be very friendly and knowledgeable, but some of the males need training - I found two of them in particular to be very blasé and they each failed to provide a level of service that I would expect to see at a high-quality shop. I tried on a pair of shoes and I was ready to buy, except that they were damaged (the leather was chipped on the side). Instead of offering me a discount or offering to repair them, my options were to: (a) buy the damaged shoes at full price or (b) go home. On principle alone, I went home. I then found the same pair of shoes online for $20 less and they were shipped to my home the following week. Win-win for me! At the end of the day, this is a monopoly-type situation because there is no better selection of shoes in Toronto. The men's shoe and clothing selection is equally impressive as the women's and the prices are somewhat more reasonable for guys.
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