I took my family of 7 to the Red Robin in Willoughby, Ohio. They were running a promotion and "Offer begins 7/20/17 and ends 7/30/17. Valid at participating locations. Dine in restaurant and receive 50% off a Fire-Grilled Gourmet Burger with purchase of an additional Gourmet, Finest or Big Tavern Burger; entrée; entrée salad or sandwich." I was told I could only get the gourmet burger. I disagreed and showed the email to my server. She said ok and went away. Moments later her manager, Dominic, comes to the table and aggressively tells me that my email is wrong. I try to show it to him, but he refused to look or be corrected. He walked away while I was trying to explain to him. He turned around and came back stating he would not argue with me. I was confused, like how did this all happen. I became so upset with him that I asked for his managers name. I go to the restroom and come back to the table and there is a check on the table. I HAD NOT BEEN SERVED ANY FOOD!. We were so frustrated we decided to leave and when I asked his name he accused me of walking out on my bill. HORRIBLE!!!!!!!!!