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  • Our server this evening was overly nice, but not especially good at her job. The owner was neither good at her job nor nice, which from experience, at least one of those things is necessary for success in this industry, or any... This owner was rude and condescending to everyone in the party of 7 that I was with. One of our orders (cheese fries) came out late and was wrong, but when we asked to keep it despite the mistake because we thought it would go to waste, she responded by telling us that we couldn't without paying. We asked what she was going to do with the plate - we've all known a lot of food to be thrown out after being sent back from a table - and she told us she was going to eat it... When the next attempt of this order came to the table, they were ice cold in the center! (How hard is it to make cheese fries?!) We can understand mistakes with food but the way she acted and treated us was just intolerable. She didn't apologize for anything and seemed to blame us for our own poor taste when we commented or asked about anything. This kind of treatment and food quality does not a good business make. I had no intention of disliking this evening and hate to even post this negativity, but I do so because I believe there is someone who can do something to prevent future customers from being so very upset after what is supposed to be a friendly night out with the family.
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