Excellent. Everything from the professionalism of the staff, to the cleanliness of every section of the shop. I was immediately greeted by my service manager, David. He took the time to walk me through the building, explain where my car would be, and which departments would be working on it. The body shop was immaculate! It is very clear this business holds itself up to the highest of standards. My car came back looking amazing. The attention to detail was impeccable. I would recommend Penske to anyone needing repairs to their vehicle.