Very friendly and courteous staff. My daughter and I arrived around 4:25 on Sunday (they close at 4). As they still had customers inside they greeted us as if they had just opened. The wait was not long before they did mine and my daughter's nails. The technician who did our nails took her time and did an amazing job on our gel manicures. Amazing service all around. So glad to have found this gem so close to home. Will definitely be back =)