Alicia was awesome! This was the 1st time my 13 year old was happy with his haircut. Ever! It's always stressful to take him somewhere for a cut, but as soon as I walked in I saw Alicia cutting someone's hair & I just had a hunch she was the one I needed for my difficult son. She greeted us immediately & checked us in. I'm so glad we got her. He communicated what he wanted, he was even chatting with her. He's never done that. So, thank you Alicia for the best hair experience we've had with my teen! We will be back here for Alicia every time!