They aren't a place to cater to customers. I'm allergic to milk and they have no alternative options. And as of now they have no plans on having any. But it's ok I'll take my allergy to Boba Craze who caters to everyone. I really can't say what the food or drinks taste like because I didn't eat or drink anything. I get tired of having to settle because I have an allergy. I wish them success and hope they don't stay short sighted.....UPDATE...so my husband does not like his blended beverage that cost $7 for a large with assorted popping boba. We are now on the way to Boba Craze 2 mins away to satisfy our craving! I'm glad this mistake only cost $7.