If you have a craving for the Chef Boyardee of BBQ--this might be the place for you. There are no smoke rings in the meat as another reviewer mentioned because there is NO smoke! The food is made (who knows when) in Chicago in a gigantic commercial kitchen, sealed in plastic bags and sent to Urbana to be heated up in crock pots for unsuspecting folks. The manager I talked to tried to impress me by telling me the same food is sent to the armed forces (when was the last time you heard a good review for cafeteria style military food!) and pointed out the refrigerator filled with plastic bags of their product that you could take home to heat and serve. Because the food has to be sealed in plastic bags for days on end and shipped to various locations, it is loaded down with chemicals and preservatives that change the texture of the meat and obviously the taste. I tried a pulled pork sandwich and found is so repulsive I brought it up to the counter and asked if I could trade it in for something else (I have NEVER done this at any other restaurant, nor have I since). The replacement sandwich (chicken) I got was not quite as nasty, and I managed to eat some of it in my hunger and annoyance that I wasted my money, but will never, ever go back. I get the shivers just driving by. If you want BBQ-- real BBQ, this is definitely not the place to go!