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  • I have eaten here a few times before and have never been impressed. The people who work here take their time coming to the counter and are less than enthusiastic taking my order. It's like they know something I don't. So I go in and finally get my order placed. Nothing complicated just two teriyaki chicken and two Dr. peppers. The employee looks at me and says chicken? And I say yes two teriyaki chicken's and two Dr. peppers. He puts the order in and then gets two drinks. He says did you say Coke? And I correct him yet again no Dr Pepper. So the food finally comes up and I walk up to get it. We start to eat and immediately taste something that feels like sand in the broccoli. It's gritty in my teeth and crunches like glass. So I proceed to just eat the chicken and work my way around the broccoli, placing all the broccoli on my tray. I ate all I could before telling the staff that the food was no good. All I got was an insincere apology and a strange smile. I demanded the owners name and number and the employee (Moses) didn't even know the managers number. So I called the manager sunny and he basically accused me of trying to rip the store off for $12. Saying that Moses said I ate all the food and now I am not entitled to get my money back. I told him that Moses is a liar and that the food sucked. After a little bit more discussion he says that I could come to the Branchview store and get my money back. It's not worth $12 for me to drive 15 miles out of my way. It's just too bad that the person running the store couldn't handle the complaint on site. In hindsight I believe the hard things in my food were from a dirty grill. But I won't ever know because I will never go back!
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