This spa is completely ridiculous. Stay away. First off, appointments are made as a commitment that businesses are suppose to uphold. I got REBOOKED 3 times. What is their definition of an appointment? I called to speak to the receptionist to ask why I am always getting rebooked when I had already set previous appointments and she said talk to the manager. So I spent some time to go the salon to talk to the manager and she comes out and yells to me, "CAN'T YOU SEE I DON'T HAVE TIME? I WILL TALK TO YOU WHEN I HAVE TIME." This manager is disorganized, unprofessional and is unable to handle an unsatisfied customer. The other workers there have no information whatsoever to offer me and if I can't even book an appointment that will be upheld, when will the manager have time to speak to me? I wasted a lot of money on this place, it is no wonder they need groupon deals to attract and keep customers coming this spa.