The service at this Sonic is very inconsistent. On two separate occasions, one of them being today, I received rock hard tator tots. When I placed my order it was given to me in under 2 minutes, which is a sure sign of pre made food. And sure enough, I get home to find the tator tots are rock hard. I have never had this type of service from any other Sonic in Las Vegas or Henderson. It is unfortunate because, like I said, this is the only location that has a poor quality of food. I will be calling the manager and leaving a review on their website, as well.
So....I called the manager about the rock hard tator tots. He said he would send me coupons in the mail to make up for it. Never happened. I went back to this location to see if their service had improved. It has not. I was given pre made, rock hard, nasty tator tots again. This time I sent them back. I will never go back again.