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  • the only reason i am giving this place 1 star is because of the service we had at the lounge last night. i dont give may 1 stars...and it takes a lot for me to give 1. but i dont know who this waitress thought she was last night or if she was having a bad night....but she was by far the worst waitress i have ever come in contact with at a place to eat. it took forever for everything. she never once offered refills on any of our parties drinks, ...i had to ask for more water and the girl didnt even replace the ice so i got warm water...had to send the cup back with the guy who brought over our pizza to get more ice, we asked for popcorn and she never brought the refills for that. it took forever to get our pizza. we had a good size party of 8, ordered 3 pizzas, they all came out one at a time and about 10 minutes apart of each other. it was horrible service. which by the way the pizza was AMAZING!!!! it was the closest thing to Monicals pizza i think you can get now. if i was rating this on the food it would get 5 by far, but i was soooo disappointed in the service i had to vent about how horrible this blond waitress with her "stay away from me diamond ring" was. from what i hear when you go there...ask for Nicky! she is the best!!!! Sorry I was not able to get the Nicky Customer Service Experience!!!!
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