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  • They have cute shoes, although the selection isn't huge. Unfortunately, I didn't love the service last year when I bought an expensive ($230) pair of boots. The strap on the back broke within a week and the first time I came they replaced the pair no problem. When it broke again shortly after, they didn't offer to replace it or give me a refund, since this kind of thing shouldn't break. They also assured me that the shoes would suffice as winter boots and although I shouldn't wear them trekking through deep snow, they would be fine to wear when it's snowing. When I would walk around Madison streets in light snow, my toes would get numb because so they are so not water/snow proof. I told them this and didn't get much of a response. Was pretty annoyed that I spent all that money on what was supposed to be my winter boots and wasn't offered anything when they didn't work as promised :( Still giving 3 stars because I'm hoping this was just one bad experience. They were really nice and helpful when I came in shopping that first time.
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