My clothes were a day late. Showed up twice in one day, they still weren't ready. Ended up getting yelled at by the owners daughter even though it wasn't my fault the clothes weren't cleaned. Called back to speak to a manager, ended up talking to the same person. She literally asked me, "wheres your accountability in all of this?" I did nothing wrong but assume my clothes would be done in the time originally agreed upon. She also mentioned that its customary for there to be delays, so if you need something cleaned for vacation DO NOT GO HERE.
Side note...when i left after the second time( i gave them an extra four hours to clean my coat, still not done) i heard her complaining to other customers about me. I was really excited to try this place out, but once was enough.
In the end she didnt even finish cleaning my unfinished coat, but i still paid for it.