Went after a coworker informed me they sold clearance windows, ones that were installed and incorrect or whatever.
Stood in the showroom at the counter for almost ten minutes as one person was on their cell phone and two others attempted to find something mysterious. Its like I wasnt even there. No customer service skills at all.
Stopped at the front reception desk on my way out as another person I know has a cracked window in their home, and of course its a Gienow window. Receptionist was too busy flirting with a worker to even know I was standing a foot away from her. Couldnt give me any info about how to contact the service department, so I took a business card and left.
Ended up buying door and windows from Home Depot, a store I absolutely despise as they are the definition of poor customer service.