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  • After being a patient for 8 years I will NEVER EVER step foot in Dr. White's office again! This started when I went in on December 19, 2016. Max Smith PAC thought I was having a urinary tract infection. I complied and did the urinary test. He told me it was positive for infection. I started the antibiotics he gave me. A few days later a nurse calls me back and told me I do not have an infection. I then receive a bill later on from Ensign Family Medicine, and on the bill there was a pregnancy test. A test I did not consent for, nor even knew they were giving me. I always thought it was illegal to give tests without patient's consent. We argued over the phone and one of the receptionists offered to send me paperwork that I signed saying they can do any medical tests/treatments as needed. What I had received in the mail was the standard policy about co-pays and insurance. I also received a call saying that Dr. White was threatening to drop me from his practice if I went the legal route for the test. Fast forward to today. I have a remaining balance with this office. We had made a VERBAL agreement that I would pay $10 a month until it is paid off. Nothing in writing at all. I have held up my end of the bargain. Alas I receive a statement today in the mail stating that we had an agreement that it would be paid off by July 1, 2017 and if it is not paid off by October 1, 2017 I will be sent to collections. There never was any written agreement about paying the balance off let alone anything by July 1, 2017. It appears to me that now Dr. White and staff only care about money and not about the actual patient. I will be taking my business elsewhere. And if they send me to collections, I will not pay it. They lied and have been dishonest and anyone considering going to this office should be made aware of it.
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