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  • So, I was a regular at this place. This post has nothing to do with quality of food, but everything to do with mannerism and customer service. I went to lunch today with my buddy and ordered hamburger patty Loco moco and one to go for my husband. I can't consume large quantities of food at one time so I decided to get a to go container for mine. My husband's food was in a plastic bag and mines was sitting under his. When I left, I only grabbed the bag leaving my food by accident. Now, I can deal with them just say there was nothing they could do to replace it, but to go as far as saying "if you want us to get it out of the trash for you we will!" I found that statement insulting and disrespectful. My thoughts are, if you talk to people that way that spend their hard earned money at your establishment really says a lot about how you feel about your customers. I will never eat here again. I never was disrespectful to them, all I asked is "was there anyway they could replace it or maybe discount it, or I'll pay for a smaller portion. Mind you they said they kept it 20 minutes. I don't even live 20 minutes away.
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