Called and made an appointment for 2pm. They called back the day of and asked to move it to 3. Luckily that worked out. It's now 3:45 and I'm still here waiting. I'd leave accept I was so intent on getting my hair dyed today. :(
Update: the staff was super awesome once I got in the chair. She added in extra oil treatments and cut for free on top of my color. Very sweet and very apologetic. Not to mention the fact that my hair looks amazing! The wait was worth it.