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  • Stayed here for a girls Vegas getaway. And overall it was just like the reviews says A-OK. I booked a room through a representative for the hotel who quoted me for a certain rate and then sent me an email. Upon arrival I provided them with the email and checked in. Check in was fine and easy. Rio has a lot of really good things about it. We loved the club on the top of the building. Would defiantly go there again. We loved the sports club/ food area. It was actually some of the best drunken pizza I have had. We went there almost everyday. They have some great quality food for a reasonable price. The hotel room was nice, had a decent bathroom, could have used a newer tv, had a mini fridge in the room already which was a nice touch. Was clean and tidy. The casino was nice. Not to big not to small didn't win anything but hey that's for another review. The hotel buses to the strip were okay. They need to schedule more buses during rush hours times and pay their bus drivers more because they deal with a lot of stuff and angry people since they were waiting for an extra 30 minutes in 100 degree heat. Upon check out we went to go pay our bill and to my surprise was was charged over by $100.00. I informed the clerk and showed her the reciept/email to which she admitted that they had made the mistake by not putting in the original price upon check in. So I proceeded to wait for over 50 minutes and do the math for the clerk trying to get the bill corrected. I informed her that because of their mistake we now missed breakfast, which they tried to give us meal comps but it would have to be a discount on my card that was attached to my room, with the recent mistakes in transaction I wished for no more and turned it down. In the end they informed me that the money would be returned to my card within 2 weeks. Well 2 months later I am still waiting and with over 3 phone calls still nothing. So I have given up. So in the end it was like a good marriage with a bad divorce.
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