Overall, love Urban Beans, especially that it's open 24 hours.
5/5 for the community friendliness, environment, cafe design, and atmosphere.
3/5 for the inconsistent quality of coffee and food (and sometimes service). I live in the neighborhood and visit UB at least one a week. Based on the taste alone, I would never know if I was at the same coffee shop. One example is the hot Mocha. At best, it doesn't taste like chocolate at all; at worst it's like drinking cardboard dissolved in water. Please UB management, test out a new mocha espresso recipe.