Big foot was amazing! I walked in to find a beautiful store front that smelled amazing and a very warm, polite greeting. They were up front about the pricing and inclusions and their prices are very reasonable. Most important of all they were patient and kind to my dogs, who are very easily frightened. They got them done very quickly which I wasn't expecting since there was a shave involved, so that was a pleasant surprise. Finally, the dogs we're happy and looked beautiful!!! I am a new regular. Happy Mom here!