Waited in line for about 50 minutes and was lucky enough to be the last one to get the cheesecake before it sold out. The customer service needs to step up their game and there needs to be more cashier on the front and more people working on making the cheesecake. So many people were waiting but unfortunately some didn't get it because they sold out. This one lady got so furious and I even offered her my ticket so she can get the cake but she refused and kept complaining to the girl who said they sold out. Her customer service was so bad, she kept staring at the lady who was complaining, i didn't even hear her apologize and all she said was that she needs to tell other people and the whole time she was just giving her bad looks and standing there saying nothing. They need to know how to deal with customers. Also, a lot of people kept coming in even though there was a sign at the corner but i guess they didn't see it. I got pissed and put it right in front of the door so people will know. This place is really overrated. You'll love the first two or three bites and after that you'll feel like vomiting because it's just too much. So this is like a one time experience and never again type of thing.