WooHoo!!! My follow up is exceptional!!! My issue was resolved completely & courteously by Mr. Todd Delabio himself. He is the district manager for the Az. stores and believes the customer really & truly does come first. Thank you so much for a quick resolution to my problem. Everyone in the store was friendly & courteous. My truck was done in about 30 minutes. I went to go around to see what, if any, progress was being made on my truck and the tech was getting ready to lower it to the ground. Excellent customer service!!!!!