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| - Ok.. since the last time I was at this Cracker Barrel (on June 7th, 2012 ... with it's respective awful experience with of not getting a Rib Eye steak cooked to my liking) ... I tried several times over the course of two months following my last visit to register a complaint at the crackerbarrel.com feedback page .. that .. when submitting the feedback.. threw a 'web server 501' error (likely meaning a programming or setup error malfunction on the server prevented the operation from finishing). Finally, in August 2012, the 501 error was fixed and they received my feedback .. albeit 2+ months late. They promptly responded in snail mail a FREE 1 PERSON MEAL coupon to be used sometime before 1-13-2013.
Well ... today ... Nov 24, 2012 was the day I returned to Cracker Barrel to give them another chance at making a Rib Eye dinner for me. My girlfriend ordered a Meatloaf meal.
Our meals were .. .much much better (at least mine was) than last time. The Rib Eye was cooked to medium (as I like). I could use a steak knife and cut it rather easily. It had good flavor. I also had cornbread muffins and a baked potato with butter. Cornbread muffins *always* tend to be a little dry and tend to clump in the back of my throat. Usually I need a drink handy to wash it down as it clumps.
My girlfriend really like the meatloaf meal she ordered. Thought it was a good change from what she considered to be normal. It was quite tasty and the vegetables she selected were also very good.
The only chink in the armor of my meal was the baked potato. It was very very well cooked (or nuked.. not sure if they use a confection oven or a microwave oven) with the ends of the meat of the potato being very hard (like an over nuked or over baked potato gets) and the skin (which I do eat) was extremely tough. When I asked the server for a new potato, I said "the potato's skin cuts like leather". When coming to that conclusion, it took quite a bit of downward force on the knife to cut through the potato. A baked potato shouldn't offer so much resistance to being cut.
After the server replaced the potato, the replacement was absolutely fine. No problems.
The only other chink was service. Service wasn't spectacular. Generally, I give servers a standing rule that if they see my drink nearing or beyond half full, bring another without asking me. Eventually, I'll slow down and on my last drink it'll take a long time for me to get down to the halfway mark. This particular server had a hard time keeping me well lubricated with my Coca Cola. There were many times I waited for the next Coke to arrive for a few minutes.
In general, this visit to Cracker Barrel was somewhere near average. Not great. Not awful. Had my first baked potato been edible an the server kept me sufficiently lubricated with a constant flow of Coke .. they'd have received 4 stars. Because it didn't .. this was a great improvement over the last time .. but didn't WOW me.
3 stars.
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