Went back to this little hole in the wall nestled in a strip mall. My first visit was not the best as the staff forgot 2 of our orders and put the food in the to go bag upside down so that they leaked. But even then, the food was good.
This time, no mistakes. Got a big order for my large family. I watched them triple check everything and bag it all up. The food - a huge order - was ready incredibly quickly even though I ordered there. Friendly as ever and even gave me a complimentary drink for waiting.
The food was just as expected - very good. This is not a fancy restaurant with high-grade meals. But that is not what I wanted or expected. It was exactly what we wanted and couldn't have been better. I would definitely recommend it to anyone wanting some quick, easy Americanized Japanese steakhouse food for a reasonable price - especially in the Ballantyne area.